We strive to make everything as it should be and to your satisfaction. However, times do arise, when things are not satisfactory to you and we would like to try to remedy any and all problems that come up.
At our discretion, we'll issue an RMA# and refund, minus any shipping cost paid by the customer, the retail price of the items we sell minus a 20% restocking fee on new unused and undamaged items. Any items that appear to have been used or damaged will not be eligible for any refunds and will be returned, at the customer's expense, to the customer.
The customer will also be responsible for paying return shipping on unused items.
Please contact us about any issues you have and we will try to make you whole and happy!